Jonathan Collins, a Customer Relations Manager at a Retail Firm

question 70

Multiple Choice

Jonathan Collins, a customer relations manager at a retail firm in Minnesota, has added considerable value to his organization over the years by building strong relationships with the firm's clients and suppliers. Which of the following types of intellectual capital is he contributing to in this case?

• A) equity capital
• B) structural capital
• C) human capital
• D) social capital

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Definitions:

Drains

Tubular devices used to remove pus, blood, or other fluids from a wound or surgical site to promote healing.

Dislodged

Something that has been removed or forced out of its original position, often referring to a part of a machine or a piece of medical equipment.

Ineffective Breathing

A condition where the breathing pattern is insufficient to meet the body's oxygen demand or to remove sufficient carbon dioxide, which can lead to respiratory distress or failure.

Fatigue

A state of physical and/or mental exhaustion that reduces one's ability to perform tasks effectively.