Jonathan Collins, a Customer Relations Manager at a Retail Firm

question 70

Multiple Choice

Jonathan Collins, a customer relations manager at a retail firm in Minnesota, has added considerable value to his organization over the years by building strong relationships with the firm's clients and suppliers. Which of the following types of intellectual capital is he contributing to in this case?

• A) equity capital
• B) structural capital
• C) human capital
• D) social capital

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Definitions:

Income Statement

A financial statement that reports a company's financial performance over a specific accounting period, detailing revenue and expenses to show net income or loss.

Operating Activities

The portion of a company's cash flow statement that deals with the cash inflows and outflows from its core business operations.

Accounts Receivable

Money owed to a business by its customers for products or services delivered on credit.

Depreciation

Depreciation is the systematic allocation of the cost of a tangible asset over its useful life, representing how much of an asset's value has been used up over time.