The First Step Involved in Knowledge Management Is ________

question 117

Multiple Choice

The first step involved in knowledge management is ________.

• A)locating the sources of relevant knowledge
• B)identifying the goal of the project
• C)capturing the knowledge
• D)organizing and sharing knowledge

---

Definitions:

Refining Your Search

Enhancing or focusing a search strategy to yield more relevant results.

You-attitude

A communication approach that focuses on the audience's needs and perspectives, emphasizing the 'you' over 'I' or 'we'.

Offering Sympathy

The act of expressing understanding, compassion, or sorrow for someone else's suffering or misfortune.

Impersonal Constructions

Sentences or phrases that do not specify the person acting, focusing instead on the action or it being acted upon.