Robinson Crusoe Has Formed a Business That Sells Carved Gourmet

question 49

Multiple Choice

Robinson Crusoe has formed a business that sells carved gourmet coconuts.He has hired five employees.The most senior is Friday,who manages the carving process.Monday is the newest employee.She collects the coconuts.Tuesday,as you might expect,takes calls from curstomers,oops,I mean customers,who are unhappy with their coconuts.Wednesday tosses finished coconuts into the sea,whereupon they drift to the wholesaler.Thursday sends smoke signals to the wholesaler extolling the virtues of the latest production run of nuts that are drifting across the bay.Which of the following functions in the value chain is Thursday performing?

• A) Inbound logistics
• B) Operations
• C) Outbound logistics
• D) Marketing and sales
• E) Service

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Definitions:

Physicality

Physicality refers to the physical presence or aspects of something, often highlighting the tangible, sensory qualities.

Education

The systematic instruction, schooling, or training given to individuals to impart knowledge, develop skills, and foster attitudes and behaviors.

SELL Sequence

An acronym for Show, Explain, Lead-in, and Lock-up, representing a series of steps a salesperson can use to guide a sales conversation towards a successful conclusion.