Downloading a Master List of Customers and Selling It to a Competitor

question 36

Multiple Choice

Downloading a master list of customers and selling it to a competitor is an example of

• A)data fraud.
• B)output theft.
• C)download fraud.
• D)fraudulent financial reporting.

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Definitions:

Ticket-tracking System

A software or system used to document, monitor, and manage queries, issues, or requests for service.

Lost Productivity

The decrease in the effectiveness or output of work, often due to various disruptions or inefficiencies.

Persuasive Argument

A technique used in writing and speech that aims to convince the audience of a particular point of view or action.

Different Culture

Pertains to the diverse beliefs, norms, practices, and values that characterize groups of people separated by geographical, social, or ethnic differences.