Which of the Following Controls Design Considerations Will Help Ensure

question 37

Multiple Choice

Which of the following controls design considerations will help ensure that all customer inquiries are answered in real-time?

• A) security
• B) authorization
• C) accuracy
• D) audit trail

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Definitions:

Focus Group

A qualitative research method involving a small, demographically diverse group of people whose reactions are studied especially in response to new products or policies.

Group Interview

A method of collecting qualitative data that involves simultaneous interaction with multiple participants to explore their perceptions, ideas, or opinions.

In-Group Review

A process where members of a specific group or community evaluate the work, behavior, or contributions of their peers within the same group.

Response Rates

The proportion of individuals who respond to a certain call or inquiry out of the total number solicited.