Dysfunctional Employee Behavior in Response to Implementation of a New

question 21

Multiple Choice

Dysfunctional employee behavior in response to implementation of a new computerized information system is likely to be the result of

• A)poor human resource policies.
• B)lack of communication and training.
• C)weak system controls.
• D)inadequate compensation policies.

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Definitions:

Hot-Tempered

A temperament characterized by quickness to anger or impatience.

Cortisol

A steroid hormone released by the adrenal glands in response to stress or low blood glucose; plays a key part in the body's stress response.

Heart Attack

A medical emergency involving the blockage of blood flow to the heart muscle, often resulting in damage to the heart.

High Levels

Typically refers to a greater than typical quantity, degree, or magnitude in a given context, such as high levels of anxiety or achievement.