When Seeking to Find Answers to Question Pertaining to "Why

question 75

Multiple Choice

When seeking to find answers to question pertaining to "why," the most useful approach is to

• A) conduct interviews.
• B) make observations.
• C) distribute questionnaires.
• D) read system documentation.

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Definitions:

Displace Aggression

The act of redirecting aggressive feelings or behaviors towards a target other than the original source of frustration, often because the initial target is inaccessible or perceived as too powerful.

Impediment

An obstacle or barrier that hinders progress or movement.

Original Source

The initial point from which information, ideas, or materials are derived.

Social Rejection

The experience of being deliberately excluded or disregarded by others within a social context.