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What is the minimum number of agents that must participate in each REA event?
Dispatching
The process of sending off goods or services to their intended destinations or assigning tasks to individuals.
Taxi Company
A business entity that provides transportation services to passengers via vehicles, such as cars or vans, often on a metered fare basis.
Total Quality Management
A management approach focused on continuous improvement of processes, products, and services to enhance customer satisfaction.
Customer Expectations
The set of beliefs or standards that customers hold regarding the future performance and delivery of products and services.
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