A Typical CRM Contains One Common Database in Which All

question 14

True/False

A typical CRM contains one common database in which all departments with customer contact can access and update.

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Definitions:

Haptics

The study and use of touch and its effects in communication and interaction between people or with technology.

Proxemics

Study of how close or far away from people and objects people position themselves.

Territorial Marker

Objects or signals that individuals use to indicate ownership or dominance over a certain area or space.

Regulator

Components or factors within the communication process that can influence or control the flow and dynamics of the interaction.