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A Typical CRM Contains One Common Database in Which All

question 14

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A typical CRM contains one common database in which all departments with customer contact can access and update.


Definitions:

Affinity Program

A marketing strategy where a company partners with organizations to offer special benefits to members or customers, enhancing brand loyalty.

Alumni

Alumni are individuals who have completed their studies and graduated from a particular educational institution.

Cobranding

A marketing partnership between at least two different brands of goods or services.

Comarketing

A collaborative marketing strategy where two or more companies or brands work together on promotions or joint products to leverage each other's strengths and reach a wider audience.

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