A System That Manages All Contacts with Customers Is a ________

question 66

Multiple Choice

A system that manages all contacts with customers is a ________ system.

• A) customer value chain
• B) customer relation management
• C) customer supply chain management
• D) customer requirements planning

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Definitions:

Sensory Crossover

The phenomenon where stimulation of one sensory pathway leads to automatic experiences in a second sensory pathway.

Synesthesia

A condition in which one sense is simultaneously perceived as if by one or more additional senses, such as seeing sound.

Specific Nerve Energies

The theory that different sensory nerves convey specific sensations to the brain.

Sensory Receptor

A specialized neuron that detects a specific type of stimulus and converts it into an electrical signal in the nervous system.