Which Illustration Is Not an Example of a Customer Audit

question 38

Multiple Choice

Which illustration is not an example of a customer audit technique?

• A) Providing a customer with a remittance advice that must be returned with payment
• B) Pricing items at $1.00 rather than 99 cents so the customer does not expect change
• C) Entering the customer in a prize contest if he or she calls a number and provides feedback about the purchase
• D) All of these answers are correct.

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Definitions:

Project Management

A discipline involving planning, organizing, securing, managing, leading, and controlling resources to achieve specific goals.

Obtaining Certification

The process of acquiring a formal validation of one's qualifications or competencies in a specific area, often through examination or assessment.

Doing An Internship

A temporary position with an emphasis on on-the-job training rather than merely employment, and it can be paid or unpaid.

Researching The Field

The process of systematically investigating and studying materials and sources in order to establish facts and reach new conclusions in a specific area of interest.