The Cost of Fixing Defective Units Found During the Quality

question 27

Multiple Choice

The cost of fixing defective units found during the quality inspections would be classified as what type of cost?

• A)Prevention cost
• B)Appraisal cost
• C)External failure cost
• D)Internal failure cost

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Definitions:

Cognitive Consistency

Refers to the psychological theory suggesting humans are motivated to maintain consistency between their beliefs, attitudes, and behaviors to reduce mental dissonance.

Perceived Discrepancies

Refers to the differences or gaps that individuals notice between their current state and their desired state or goals.

Motivated

Driven or inclined to act or engage in certain activities out of interest or need.

Behaviourism

An emphasis on explaining observable behaviour in terms of reinforcement schedules.