Which of the Following Cost of Quality Categories Represent the Cost

question 114

Multiple Choice

Which of the following cost of quality categories represent the cost incurred "lost profits from lost customers?"

• A)Prevention costs
• B)Appraisal costs
• C)External failure costs
• D)Internal failure costs

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Definitions:

Diversity

The inclusion of individuals representing more than one national origin, color, religion, socioeconomic stratum, sexual orientation, etc., in a group or organization.

Creativity

The ability to produce original and valuable ideas.

Marketing Strategies

Plans developed by organizations to promote and sell their products or services to targeted audiences.

Rewards Culture

A work environment where recognition and incentives are used to motivate employees.