If You Receive a Phone Call That Seeks to Verify

question 78

Multiple Choice

If you receive a phone call that seeks to verify or update personal information you should

• A) ask several questions of the solicitor to verify the person's authenticity.
• B) ask to speak to a supervisor.
• C) obtain the person's name and address in case you need to contact him or her in the future.
• D) obtain the person's name and phone number and call the company to verify his or her credentials.

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Definitions:

Decimal Places

The count of figures positioned after the decimal point within a number.

Divide

A basic mathematical operation involving the division of one number by another to find a quotient.

Decimal Places

The number of digits to the right of the decimal point in a numerical value.

Divide

To perform division, which is one of the four basic operations in mathematics, separating something into equal parts or groups.