Examlex
The nominal rate of interest is equal to the sum of the real rate of interest plus an inflation premium plus a risk premium.
Tangibility
The physical existence of a product, making it possible to touch, see, and directly experience it.
Service Quality
Evaluating how closely a provided service aligns with what the customer anticipated.
Responsiveness
The quality of reacting quickly and positively, often used in the context of organizations dealing with customer needs or market changes.
Empathy
The ability to understand and share the feelings of another individual, often considered a critical skill in effective sales and customer service.
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