Institutional Development of Services by Business and Government Has Aided

question 60

Multiple Choice

Institutional development of services by business and government has aided the expansion of international business by ________.

• A) providing a universally agreed upon language for conducting international transactions
• B) removing immigration restrictions so that global firms can move personnel easily
• C) developing means to ease the flow of goods among countries
• D) spurring competition among domestic producers

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Definitions:

Employee Absenteeism

The habitual non-presence of an employee at work, which can affect productivity and operational efficiency.

Lost-Time Accidents

Workplace incidents resulting in an employee being unable to work for a period of time, causing loss of productivity and potentially incurring costs associated with workers' compensation.

Customer Satisfaction

An evaluation of the degree to which a company's products or services exceed or fulfill customer expectations.

Return On Sales

A financial ratio that measures the percentage of profit made from sales after covering operating expenses.