Which of These Is Not One of the Perspectives from Which

question 25

Multiple Choice

Which of these is not one of the perspectives from which the balanced scorecard views the business?

• A)Product.
• B)Financial.
• C)Customer.
• D)Business process.

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Definitions:

Attention

The cognitive process of selectively concentrating on one aspect of the environment while ignoring other things.

Retention

The ability to keep or hold onto information or knowledge over time.

Recognition

The ability to identify previously encountered items, events, or people, demonstrating memory of those items, events, or people.

Sensory Registers

Memory stores that briefly hold sensory information from the environment, such as sights and sounds, before it is processed further or forgotten.