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At what temperature does all kinetic activity of matter cease?
Service Quality
The degree to which a service meets the expectations of the customer, influencing customer satisfaction and loyalty.
Customer Contact Audit
A systematic review of all the points at which a business interacts with its customers, aiming to improve service quality and customer satisfaction.
Flowchart
A diagram that displays a process or system using symbols and arrows to represent steps and the flow direction, respectively.
Relationship Customers
Customers with whom a business has established an ongoing relationship, characterized by repeated interactions and loyalty.
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