In the Step-Down Method, the Last Service Department in the Sequence

question 66

Multiple Choice

In the step-down method, the last service department in the sequence is the one that renders the

• A) most service to all other service departments.
• B) most service to the least number of other service departments.
• C) least service to the least number of other service departments.
• D) least service to the most other service departments.

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Definitions:

False Consensus

The tendency to overestimate how much others share our beliefs and behaviors.

News Media

Organizations and outlets that gather, report, and disseminate news, information, and commentary to the public.

Cognitive Salient

The aspect of being noticeable or prominent in the mind, especially when referring to specific thoughts or stimuli.

Top-Down

In decision-making and information processing, this term describes an approach where decisions or analysis start from a broader, general perspective and move towards more specific details.