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A characteristic of service organizations is that
Hofstede's Theory
A framework for understanding the cultural differences among countries, focusing on dimensions such as individualism vs. collectivism and power distance.
National Cultures
The shared beliefs, values, norms, and practices that are specific to the inhabitants of a particular country.
Group-Level Processes
Dynamics and mechanisms that occur within a group setting, influencing the behavior and outcomes of the group as a whole.
Dynamic
Characterized by constant change, activity, or progress; pertaining to the forces producing motion and change.
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