Examlex
Which of the following is NOT one of the three major customer value propositions discussed in the text?
Participation
The act of taking part or being involved in an activity or event, often implying a degree of involvement that influences the outcome.
Workplace Changes
Modifications or adjustments in the work environment, processes, or policies aimed at improving efficiency, employee satisfaction, or adapting to new conditions.
Employee Resistance
The opposition or pushback from employees against new policies, practices, or changes within an organization, often due to fear of the unknown or loss of control.
Education and Communication
Essential strategies for fostering understanding and facilitating the flow of information between individuals or groups.
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