Examlex
Choose the word or phrase in [ ] which will correctly complete the statement. Select A for the first item, B for the second item, and C if neither item will correctly complete the statement.
-[Utility | Propensity to consume] refers to the satisfaction you receive from buying certain items.
Objection
Concerns or reservations expressed by a potential customer that need to be addressed and overcome by a salesperson for a sale to proceed.
Selling Process
A series of steps followed by salespeople, starting from identifying potential buyers to closing a sale and providing post-sale services.
Trial Close
A technique used in sales to gauge a prospect's readiness to buy, typically by asking a question that assumes the sale.
Relationship Selling
A sales technique that focuses on building long-term relationships with customers rather than just making immediate sales.
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