Examlex
What would be the motivation behind protecting the firm from an acquisition using a white knight strategy even though the deal increases the value for shareholders?
Quality Loss Function
A mathematical formula that represents the cost of deviating from a product's target performance, emphasizing that this cost increases exponentially as the deviation grows.
Customer Dissatisfaction
The state of being unhappy or displeased with a product or service, often leading to complaints or loss of business.
TQM Tool
A methodology or tool used in Total Quality Management to improve the quality of products and processes by integrating all organizational functions and processes.
Benchmarking
The act of evaluating business operations and performance indicators against the standards of the industry or exemplary practices from different organizations.
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