Examlex
Return on sales can be computed by multiplying return on investment by the capital turnover.
Analytical CRM
A component of customer relationship management focusing on analyzing customer data and behaviors to improve business relationships.
Customer-touching Applications
Software applications, often part of CRM systems, that allow customers to directly interact with a company's services or its information.
Customer-centric
describes a strategy that prioritizes the needs and desires of customers in the development and selling of products or services.
Repeat Customers
Individuals who repeatedly purchase goods or services from the same business or brand.
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