Which of the Following Balanced Scorecard Dimensions Provides Measures on New

question 33

Multiple Choice

Which of the following balanced scorecard dimensions provides measures on new products?

• A) financial
• B) internal operations
• C) innovation and learning
• D) customer

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Definitions:

Indirect Labor

The labor costs of janitors, supervisors, materials handlers, and other factory workers that cannot be conveniently traced to particular products.

Direct Labor-Hours

The total time workers spend directly manufacturing a product.

Spending Variance

The difference between the actual spending and the budgeted or planned spending in a given period.

Catering Supplies

Items and ingredients needed for preparing and serving food in a catering setup.