A Method for Tracking Accounts Receivable That Matches Specific Invoices

question 34

Multiple Choice

A method for tracking accounts receivable that matches specific invoices and payments from the customer is called a(n) ________ method.

• A)specific identification
• B)balance forward
• C)cycle billing
• D)open-invoice

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Definitions:

Innovativeness

The quality of being able to introduce new ideas, originality, and creativity.

Service Quality

The measure of how well a delivered service matches the customer's expectations.

Tangibility

The characteristic of being perceivable by touch or having a physical presence.

Service Delivery Process

A set of activities and tasks that a company undertakes to provide a service to its customers efficiently and effectively.