Michael Hammer's Business Process Reengineering Was Criticized Because It ________

question 108

Multiple Choice

Michael Hammer's business process reengineering was criticized because it ________.

• A)overemphasized the importance of people in business processes
• B)reiterated redesign as a major contributor to the failure of most business processes
• C)failed to realize that the human element is key to improving business processes
• D)emphasized the importance of processes that do not necessarily add value to business

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Definitions:

Leading Economic Indicators

Variables that predict, or lead to, a recession or recovery; examples include consumer confidence, stock market prices, business investment, and big-ticket purchases, such as automobiles and homes.

Business Cycle

The natural fluctuation of the economy between periods of expansion (growth) and contraction (recession).

Price Level

The average of current prices across the entire spectrum of goods and services produced in the economy, often measured by a price index.

Risk-Free Rate

The rate of return on an investment with no risk of financial loss, typically represented by the yield on government bonds.