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5-21 The front-end or back-end loads charged by some mutual funds often are combined with 12b-1 fees.
Kinesics
The study of body movement and posture.
Verbal Communication
The process of exchanging information and ideas using words, whether spoken or written.
Facial Expressions
The variations in the movement of the facial muscles that convey an individual's emotions, thoughts, or attitudes.
Kinesics
The study of body motion or body behavior as a form of non-verbal communication.
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