What Is Total Quality Management (TQM)

question 9

Multiple Choice

What is total quality management (TQM) ?

• A)a philosophy of supplying customers with superior products and services
• B)an exchange of information with suppliers and customers to create efficient and effective processes
• C)a software system that integrates a company's functions, departments and data into a single system
• D)a system which speeds the transformation of raw materials into finished products

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Definitions:

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