A Company That Uses a Balanced Scorecard Has Established a KPI

question 88

True/False

A company that uses a balanced scorecard has established a KPI for product quality. If the actual warranty claims are higher than expected it indicates that the quality standards have been met.

---

Definitions:

Percentage Of Fault

A legal determination in some jurisdictions of how much each party is at fault in a liability case, affecting the allocation of damages.

Contributory Negligence

A legal doctrine that may limit or bar recovery in a lawsuit if the plaintiff also contributed to the harm they suffered.

Seat Belt

A safety device in vehicles designed to secure the occupant against harmful movement that may result during a collision or a sudden stop.

Millennials

The generation born after 1980, the first to come of age and enter emerging adulthood in the new millennium.