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Centralized companies split their operations into different divisions, or operating units, and top management delegates decision making to the division/unit managers.
Customers' Waiting
The period that customers spend in a queue or delay before receiving a product, service, or response from a business.
Waiting Line
A queue of people or items waiting to be served or processed, common in service areas and manufacturing.
Line Length
denotes the physical length of a production or assembly line, which can affect efficiency, throughput, and space utilization in a manufacturing setting.
Queue Discipline
The rules or policies used to manage the order in which tasks or customers are serviced in a queue or lineup.
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