Increased Number of Repeat Customers and Increased Rate of On-Time

question 54

Multiple Choice

Increased number of repeat customers and increased rate of on-time deliveries are the indicators of:

• A)product quality.
• B)market share.
• C)customer satisfaction.
• D)skills and knowledge of the employees.

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Definitions:

Yield To Maturity

The total return expected on a bond if held until its maturity date, including both interest payments and capital gains.

Interest Annually

The amount of interest earned or paid over a one-year period.

Yield To Maturity

The total return anticipated on a bond if it is held until its maturity date, factoring in its current market price, face value, interest rates, and time to maturity.

Par Value

The nominal or face value of a bond, share of stock, or coupon as indicated on a bond or stock certificate.