When Management Reviews Product Sales Reports to Set Goals and Objectives

question 135

Multiple Choice

When management reviews product sales reports to set goals and objectives and then evaluates the results of sales operations against the plan and performance results, which of management's three primary responsibilities is fulfilled?

• A)Controlling and planning
• B)Directing and planning
• C)Directing, controlling, and planning
• D)Analyzing, directing, and planning

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Definitions:

General Adaptation Syndrome

A model describing the body's short-term and long-term reactions to stress, consisting of three stages: alarm, resistance, and exhaustion.

Arousal

A state of physiological and psychological alertness and responsiveness, varying in intensity from low to high.

Resistance

The act of opposing or withstanding; in psychology, it refers to the opposition to discussing, thinking about, or processing emotionally painful memories or feelings.

General Adaptation Syndrome

A three-stage response model describing the body's short-term and long-term reactions to stress, composed of alarm, resistance, and exhaustion phases.