On a Cost of Quality Report, Which of the Following

question 191

Multiple Choice

On a Cost of Quality report, which of the following cost items should be classified as an external failure cost?

• A)Net cost of scrap
• B)Technical support provided to suppliers
• C)Customer returns of defective products
• D)Supplies used in the quality inspection program

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Definitions:

Instanceof Operator

An operator used in programming to test if an object is an instance of a specific class or interface, returning true or false.

Instance Variable

A variable defined in a class for which each instantiated object of the class has its own separate copy or instance.

Private

A modifier in object-oriented programming that restricts access to methods and variables to the class in which they are declared.

Base Class

The parent class in inheritance hierarchies from which subclasses inherit attributes and methods in object-oriented programming.