Examlex
Which of the following cost of quality categories represent the cost incurred to "rework a defective product" before the product is shipped to a consumer?
Low-context Cultures
Cultural groups where communication is explicit, messages are direct, and understanding is based more on explicit content rather than context or non-verbal cues.
Nonverbal Signals
Communication methods that do not involve speech, such as gestures, facial expressions, and body language, which convey messages or emotions.
Communication Competency
Communication competency is the ability to effectively convey, receive, and interpret messages in both written and verbal forms.
Verbal Communication
The transmission of information or messages through spoken words, including tone, volume, and speech rate as parts of the communication process.
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