On a Cost of Quality Report, Which of the Following

question 191

Multiple Choice

On a Cost of Quality report, which of the following cost items should be classified as an external failure cost?

• A)Net cost of scrap
• B)Technical support provided to suppliers
• C)Customer returns of defective products
• D)Supplies used in the quality inspection program

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Definitions:

Confirm The Claim

To validate or substantiate a statement or assertion through evidence or demonstration.

Suspend Judgment

Refers to deliberately withholding one's evaluation or conclusion about something until enough evidence is gathered.

Healthy Sense Of Skepticism

A healthy sense of skepticism involves critically evaluating information and claims before accepting them as true, based on evidence and logical reasoning.

Disconfirm The Claim

The act of providing evidence or reasoning that challenges or refutes a particular assertion or belief.