What Advantage Does Instant Messaging Have Over Phone and Conference

question 86

Multiple Choice

What advantage does instant messaging have over phone and conference calls?

• A)It is more informal and saves time by reducing social courtesies during interactions.
• B)It offers users a greater sense of telepresence than phones or conference calls do.
• C)It is more personal than phone calls and conference calls and offers greater media richness.
• D)It is a collaborative technology that allows a number of people to participate at the same time.

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Definitions:

Self-serving Bias

The common habit of a person taking credit for positive events or outcomes, but blaming outside factors for negative events.

University Experience

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Ingroup

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Cognitive frameworks that help organize and interpret information about social environments and relationships.