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In deciding whether to outsource, managers must consider
General Adaptation Syndrome
A three-stage response (alarm, resistance, exhaustion) that the body goes through under prolonged stress.
General Adaptation Syndrome
A model describing the body's stress response in three stages: alarm, resistance, and exhaustion.
Type A Behavior Pattern
A cluster of characteristics—including being excessively competitive, hard-driven, impatient, and hostile—that is related to a higher incidence of heart disease.
Type B Behavior Pattern
A cluster of characteristics—including being relaxed and easygoing—that is related to a lower incidence of heart disease.
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