Examlex
Operations is one factor of the financial perspective of the Balanced Scorecard.
Arbitration
A form of alternative dispute resolution where a neutral third party, the arbitrator, makes a binding decision to resolve a dispute outside the courts.
Mediation
A form of alternative dispute resolution where a neutral third party helps conflicting parties to reach a mutually satisfactory agreement.
ADR
Alternative Dispute Resolution; methods for resolving disputes without litigation, such as arbitration, mediation, and negotiation.
Data Protection Directive
A regulatory framework in the European Union designed to protect individuals' personal data and privacy.
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