The Number of New Services Offered During the Period May

question 137

Multiple Choice

The number of new services offered during the period may be an example of measuring which perspective of the balanced scorecard?

• A)Financial
• B)Customer
• C)Internal business
• D)Learning and growth

Comprehend how office decor and arrangement reflect and influence organizational communication.

Understand the impact and role of jargon in organizational communication.

Identify methods to effectively manage or utilize the grapevine for organizational benefit.

Recognize the influence of physical appearance and space in non-verbal communication.

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Definitions:

Sacajawea

A Lemhi Shoshone woman who is best known for her role as an interpreter and guide during the Lewis and Clark Expedition.

Lewis and Clark

Explorers Meriwether Lewis and William Clark, who led the early 19th-century expedition across the western United States to explore territories acquired in the Louisiana Purchase.

Shoshone Indian

A member of a Native American people originally from the western United States, including parts of California, Nevada, Utah, and Idaho.

Pacific Ocean

The largest and deepest of the Earth's oceanic divisions, extending from the Arctic in the north to the Southern Ocean in the south.