Traditional Performance Management Systems Can Be Adapted to Include Measures

question 80

Multiple Choice

Traditional performance management systems can be adapted to include measures of environmental costs, savings, and liabilities. The amount of electricity used by an oil refinery is an example of a key performance indicator (KPI) classified under which perspective of the balanced scorecard?

• A)Financial perspective
• B)Customer perspective
• C)Internal business perspective
• D)Community perspective

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Definitions:

Moral-rights View

A perspective in ethics which suggests that individuals have fundamental rights and freedoms that are to be respected and protected, often regardless of outcomes.

Contemporary Organizations

Modern entities characterized by their adaptability, forward-thinking approaches, and often a flat or networked structure, focusing on innovation and flexibility.

Free Speech

The right to express one's opinions without censorship, restraint, or legal penalty.

Instrumental Values

Core beliefs or standards that guide how we achieve goals or desired ends, such as honesty, responsibility, and ambition.