Traditional Performance Management Systems Can Be Adapted to Include Measures

question 7

Multiple Choice

Traditional performance management systems can be adapted to include measures of environmental costs, savings, and liabilities. The number of training seminars related to sustainability offered by a company is an example of a key performance indicator (KPI) classified under which perspective of the balanced scorecard?

• A)Learning and growth perspective
• B)Customer perspective
• C)Internal business perspective
• D)Financial perspective

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Definitions:

Torso

The central part of the human body to which the head, arms, and legs are attached; it includes the chest, back, and abdomen.

Ears

Organs of hearing and balance in humans and other vertebrates, responsible for detecting sound waves and converting them into signals that can be processed by the brain.

Feet

The lower extremity of the leg below the ankle, on which a person stands or walks.

Leptin

A hormone that affects appetite and is believed to affect the onset of puberty. Leptin levels increase during childhood and peak at around age 12.