Some Distinctive Characteristics of Services Make It Difficult for Consumers

question 110

Multiple Choice

Some distinctive characteristics of services make it difficult for consumers to judge quality. Which of the following is not one of the characteristics?

• A) Variability.
• B) Perishability.
• C) Tangibility.
• D) Being simultaneously produced and consumed.

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Definitions:

Brain Function

The activities and processes that take place in the brain, including thought, memory, emotion, and motor skills.

Corpus Callosum

A major bundle of nerves in the brain that connects the left and right hemispheres, facilitating interhemispheric communication.

Autism Spectrum Disorder

A condition marked by challenges with social skills, communication, and characterized by limited or repetitive thought and behavior patterns.

Hearing Impairment

A partial or total inability to hear sounds in one or both ears.