Consider the Following Short Case as You Respond to the Question

question 34

Multiple Choice

Consider the following short case as you respond to the question: Amanda is a partner in a CPA firm; she supervises a staff of ten professionals, some of whom are already licensed CPAs and some of whom are still working toward licensure.She is responsible for audits of independent bookstores in California, Nevada and Arizona.Amanda is concerned that the less experienced professionals she supervises are repeating the mistakes she and the more experienced professionals on her team made when they began auditing.She therefore wants to create a knowledge management system.The less experienced accountants on Amanda's team are suffering from:

• A)Relapse errors.
• B)Satisficing.
• C)Bounded rationality.
• D)Lack of information technology.

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Definitions:

Decay

The gradual reduction in the strength or quantity of something, used metaphorically for the fading of memories over time.

Awake

The state of being conscious, alert, and aware of one's surroundings after sleep.

Proactive Interference

Proactive interference occurs when old information hinders the recall of newly learned information.

Retroactive Interference

A phenomenon in which newer memories interfere with the recall of older memories already stored in the brain.