Please Consider the Following Short Case as You Respond to the Question

question 5

Multiple Choice

Please consider the following short case as you respond to the question: Sue and Sally are partners in a small local bakery specializing in wedding and birthday cakes.They use a simple Excel spreadsheet to record journal entries and prepare financial statements and tax returns.Robert, the owner of a consulting company that installs and maintains ERP systems, has recently approached them about the possibility of implementing an ERP system in their operations.If they accept his offer, Robert will provide a series of online tutorials to help them learn about the new system.Sue and Sally believe the implementation of the ERP system will make it easier for them to borrow money to expand the bakery.Based on the information in the case, all parties need to be concerned with which of the following common causes of ERP implementation failure?

• A)Inaccurate data in the system
• B)Unrealistic expectations
• C)Both inaccurate data in the system and unrealistic expectations
• D)Neither inaccurate data in the system nor unrealistic expectations

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Definitions:

Nonverbal Context

The aspects of communication that do not involve words, such as body language, facial expressions, and tone of voice, which can influence the meaning of a message.

Environmental Impact

The effects or consequences of any action on the natural environment, including changes to air, water, land, and ecosystems.

Travel Budget

An estimation of the costs associated with planned travel, covering transportation, accommodation, food, and other expenses.

Project Debriefing

A meeting or report summarizing the outcomes, challenges, and lessons learned upon the completion of a project.