Consider the Following Short Case as You Respond to the Question

question 72

Multiple Choice

Consider the following short case as you respond to the question: Scott and Logan are the CEO and CFO of MLN Corporation.The firm has lately been losing customers to MLN's competitors; Scott and Logan believe an ERP system could help MLN obtain more timely information that will enable them to retain old customers and acquire new ones.They formed a six-person team with representatives from three of MLN's ten departments and instructed them to use the steps in the systems development life cycle to choose and implement an ERP system.A year later, the team had completed its work and implemented the system by transferring data from MLN's general ledger software to the ERP system.Umble and Umble suggested six necessary conditions for a successful ERP implementation.Which of the following is most closely related to communicating strategic goals clearly?

• A)The firm has lately been losing customers to MLN's competitors.
• B)They formed a six-person team.
• C)A year later, the team had completed its work.
• D)Use the steps in the systems development life cycle.

---

Definitions:

Promissory Estoppel

A legal principle that prevents a promisor from retracting a promise when the promisee has reasonably relied on the promise to their detriment.

Firm Offer

A firm offer is a binding commitment made by a seller to sell goods or services at a set price for a specified period, often without requiring consideration.

Doctrine

A set of principles or beliefs, especially one laid down by a religion or government, that guides actions and decisions.

Firm Offer

An offer in contract law that remains valid for a certain period of time and cannot be revoked during that period.