TWR Corporation Attempted to Implement Its First ERP System Using

question 74

Essay

TWR Corporation attempted to implement its first ERP system using the systems development life cycle, but the project was deemed a failure.Some of the actions that led to the failure are listed below.For each one, indicate the major cause of ERP implementation failure suggested by Umble and Umble that most clearly applies.Do not use any major cause more than once.
a.Employees using the ERP system were expected to learn how to use the system after it was operational.
b.Employees who input information to the system made errors.
c.Only employees from the information systems department were on the project team.
d.The company president missed most of the planning meetings.
e.The ERP project team leader predicted a 90% reduction in information technology costs after the system was implemented.
f.The project team leader promised that no-one would lose their job as a result of ERP system implementation.
g.The project team skipped steps in the systems development life cycle.
h.The system implemented could not be customized for TWR's operations.
i.TWR continued to rely on paper-based forms and spreadsheet software to track inventory.
j.TWR's existing computers could not run the software fast enough.

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Definitions:

Postmodernism

A paradigm that suggests that social reality is diverse, pluralistic, and constantly in flux.

Real Culture

The actual behavior patterns and lived experiences of a society, as opposed to the ideals or norms prescribed by its culture.

Ideal Culture

The values, norms, and behaviors that a society or group regards as most desirable.

Dominant Culture

is the set of cultural practices, values, and beliefs that are widely accepted and exert significant influence within a society, often molding the mainstream culture.