Please Consider the Following Short Case as You Respond to the Question

question 53

Multiple Choice

Please consider the following short case as you respond to the question: Sue and Sally are partners in a small local bakery specializing in wedding and birthday cakes.They use a simple Excel spreadsheet to record journal entries and prepare financial statements and tax returns.Robert, the owner of a consulting company that installs and maintains ERP systems, has recently approached them about the possibility of implementing an ERP system in their operations.If they accept his offer, Robert will provide a series of online tutorials to help them learn about the new system.Sue and Sally believe the implementation of the ERP system will make it easier for them to borrow money to expand the bakery.If Sue and Sally accept Robert's proposal, which of the following common causes of ERP implementation failure is likely to be the most serious?

• A)Poor leadership from top management
• B)Significant technical difficulties
• C)Inadequate education and training
• D)None of these.Since the company is so small, the ERP project is likely to succeed.

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Definitions:

Petroleum

A natural liquid found beneath the Earth's surface that can be refined into fuel, lubricants, and various types of petrochemicals.

Coal

A combustible black or brownish-black sedimentary rock, often mined for use as a fuel source in electricity generation and various industrial processes.

Unrestricted Submarine Warfare

A type of naval warfare in which submarines sink vessels such as freighters and tankers without warning, as opposed to attacks per prize rules (laws of war).

Pancho Villa's Raid

An attack conducted in 1916 by the Mexican revolutionary Pancho Villa on the American town of Columbus, New Mexico, leading to tension between the United States and Mexico.