Please Refer to the Following Short Case as You Respond

question 18

Multiple Choice

Please refer to the following short case as you respond to the question: A painter accepts orders for original works from customers in person or via the Internet.Based on the order, the painter creates an initial sketch, which must be approved by the customer; the customer may make changes to the initial sketch.After customer approval, the painter selects appropriate materials and gives the customer a price quote.If the customer accepts the price quote, the painter creates the original work; if not, the project is abandoned.The painter stores data about customers, previous orders and previously completed works in an electronic database.A data flow diagram of the case contains three items: create initial sketch, initial sketch, finalize sketch.How are those three items likely to be represented in the data flow diagram?

• A)A circle and a set of parallel lines connected by a line
• B)Two circles with a set of parallel lines
• C)Some other way
• D)A circle and a rectangle connected by a line

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Definitions:

Feedback

Information provided regarding aspects of one’s performance or understanding, intended to guide future improvements.

Criticism

The analysis and judgment of the merits and faults of a literary or artistic work, or the expression of disapproval of someone or something based on perceived faults or mistakes.

Constructive Feedback

Analysis centered on the methods and results of communication, rather than the individuals participating.

Destructive Feedback

Criticism delivered with no guidance to stimulate improvement.